Shipping & Delivery Policy
Last updated: 5 June 2026
PI is a digital service. There are no physical goods, so nothing is ever shipped by courier or post.
How delivery works
- Your chart or report is generated by our computation engine and delivered instantly online the moment your payment is confirmed.
- The result is shown in your browser at a private link (e.g.
/c/…) which you can revisit or share. - If you provide an email at checkout, a copy of the access link may also be sent to that address.
Delivery time
Delivery is immediate — typically within a few seconds of a successful payment. There is no shipping delay because nothing is physically dispatched.
If something doesn't arrive
If you completed a payment but your chart did not unlock, please don't re-pay. Email [email protected] with your Razorpay payment reference and we will deliver your order or refund you. See our Cancellation & Refund Policy.
Service availability
Our service is available worldwide wherever you have an internet connection. Some AI features depend on third-party providers and may occasionally be unavailable; this does not affect the core chart computation.
Contact
Email [email protected] or use the contact form.
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