Shipping & Delivery Policy

Last updated: 13 November 2026

Eternal Evals is a digital service. There are no physical goods, so nothing is ever shipped by courier or post.

How delivery works

• After payment is confirmed, the plan or premium book you purchased is activated in the account you used at checkout.
• Sign in to that same account to use your access across devices. You can check your plan and access dates on the account page.
• Timed access lasts for the period shown at purchase. Individual premium books provide lifetime access to that book on Eternal Evals.

Delivery time

Delivery is immediate — typically within a few seconds of a successful payment. There is no shipping delay because nothing is physically dispatched.

If something doesn't arrive

If you completed a payment but your purchased access is missing, please don't re-pay. Email [email protected] with your payment reference — from your Razorpay receipt (India/INR) or your Dodo Payments receipt (international/USD) — and we will deliver your order or refund you. See our Cancellation & Refund Policy.

Service availability

Our service is available worldwide wherever you have an internet connection. Some AI features depend on third-party providers and may occasionally be unavailable; this does not affect the core chart computation.

Changes to this policy

We may update this policy at any time, without prior notice. The “last updated” date above shows the current version. It is your responsibility to review this page from time to time; continued use of Eternal Evals after an update means you accept it. See also our Terms of Service.

Contact

Email [email protected] or use the contact form.

1980/12, Lane 11, Shanti Nagar, Kurukshetra, Haryana 136119 · +91 98191 38296